Your browser version is outdated. We recommend that you update your browser to the latest version.

FAQ's

Who is Sleeping on a Cloud?
Where are you located?
What products do we offer?
Who makes the sheets?
What are the sheets made from?
How many colours do you carry?
How can I order?
How do I pay?
Ordering/Shipping?
Shipping Company
How much is Shipping and Handling?
Customer Service
Conditions
Returns
General Product Care


Who is Sleeping on a Cloud?
We are a family business, being Distributors for a N.B. bedding Manufacturer for 14 years, and now for Cuddle Down Products in Ottawa, Ontario

and Abond Group Inc., Montreal, Quebec.




Where are you located?

We are located in Little Britain, Ontario. We are close to Lindsay and Peterborough and northeast of Toronto
Sleeping on a Cloud
Tel: 705-328-3315
E-Mail: contactus1@sleepingonacloud.ca


What products do you offer?
We offer Velvet Flannel sheets with sizes from Crib to King. We also carry some Mega Deep fit. We also offer Cuddle Blankets and Throws. *For other Cuddle Down products not listed here, we are able to provide you with pricing. Email us at: contactus1@sleepingonacloud.ca or phone (705-328-3315)

We also offer Prestige Drap Sante' Sweet Sleep fleece sheets, with sizes from Twin to King.




Who makes the sheets/blankets?
The Cuddledown Velvet Flannel Sheets and Blankets are MADE IN CANADA by Cuddle Down Products in Ottawa, Ontario. They are a family owned business since 1975.

The Prestige Drap Sante' Sweet Sleep sheets are designed in Montreal, Quebec, and are made overseas.

 




What are the sheets and blankets made from?
The Cuddledown Velvet Flannel sheets are 100% Cotton Shaved Flannel that is Double brushed for luxurious softness and warmth. They resist pilling better than any product on the market.

The Velvety smooth Flannel is woven by Master Weavers in Portugal. They are cut and sewn in the Cuddle Down factory in Ottawa to ensure that you receive the finest quality bedding available in Canada. *Velvet Flannel Sheets are among the most generously sized sheets available on the market. For lavishly thick pillow top mattresses, 20" Mega deep pockets are available.

The Cuddle Blankets and Throws are made from 100% Cotton for the Waffle Weave and 100% Cotton Cashmere for the Cashmere Blankets. They are also woven in Portugal and made in Ottawa, Ontario.

The Prestige Drap Sante' Sweet Sleep sheets are made from a Unique blend of 100% Polyester Fleece.It gives you comfort and warmth while protecting from humidity. The sheets are brushed to a lovely softness on one side only, sleeping between the two soft, fluffy sides for a "Sweet Sleep".

 




How many colours do you carry?
3 Colours. The Velvet Flannel is made in Snow White/Blue/Grey (Solid Colours). The Waffle Weave Cuddle Blankets/Throws are made in White/Cream/Slate/Marine/Taupe. The Cotton Cashmere Cuddle Blankets/Throws are available in Grey.

Prestige Drap Sante' Sweet Sleep sheets are made in 5 beautiful colours. They are Artic Sky, Energy Green, Ivory, Charcoal, and Chocolate. 




How can I order?
After you have chosen what size, then colour you prefer simply go to click Checkout as Guest.
You will now have a choice to Checkout (as a guest) or Checkout with PayPal.
(You can also Continue Shopping). The PayPal page will say "Choose a way to Pay",
Pay with my PayPal Account or Don't have a PayPal Account? (where you can Pay as a Guest and use your Credit Card). The appropriate tax and a flat rate of $10.00 for shipping will be added on purchases up to $99.99* (Unless out of normal delivery range where an extra fee would be required. We will notify you in this case). We offer Free Shipping on purchases of $100.00* or more. (*before tax).



How do I pay?
Sleeping on a Cloud has PayPal set up which enables you to pay using PayPal, Mastercard, Visa, and American Express. You can also pay by sending us a money order but product will only be shipped upon receipt of money order.  You do not need to have a PayPal account. You can pay as a guest.


Ordering and Shipping
Once we have received your request, we will e-mail you with confirmation of your order. You should receive your Velvet Flannel Sheets or Cuddle Blankets or Prestige Drap Sante' Sweet Sleep sheets within 2-10 business days. Out of stock items take longer. We will notify you in these cases. (Shipping in Canada only)


Shipping Company
We ship using Canada Post Expedited Service (includes tracking of your order).


How much is shipping and handling?
$10.00 per purchase under $99.99*. Free Shipping on purchases of $100.00* or more (*before tax). (If out of normal delivery range, an extra fee may be required. We would notify you in this case).



Customer Service
Feel free to call us if you have any questions at 705-328-3315 Mon-Fri between 9:00am to 5:00pm EST or e-mail us at contactus1@sleepingonacloud.ca


Conditions
All prices are net and do not include taxes and shipping charges. We reserve the right to limit amounts and quantities of any order.



Returns
Our products are guaranteed to be free of defects and may be returned to us within (7) seven days if you are not completely satisfied. Product must be returned in original package unopened and/or not laundered. Product must be in resale condition. (Customer must pay return shipping).

* Some shedding may occur with the Prestige Drap Sante' Sweet Sleep fleece sheets. This is normal with the brushed fabric.

 



General Product Care
Your new Velvet Flannel Bedding and Cuddle Blankets are recommended to be washed in cool water and dried at a low temperature for best results, providing years of Cuddle Down comfort!

Your Prestige Drap Sante' Sweet Sleep sheets should be washed in cool water and dried on a low heat. (Liquid softener or bleach is not recommended).



                                                                                     


ENJOY YOUR NEW VELVET FLANNEL SHEETS & CUDDLE BLANKETS

PRESTIGE DRAP SANTE SWEET SLEEP FLEECE SHEETS